BOCA RATON, FL — A Palm Beach County woman is suing Macy’s Corporate Services, LLC, claiming she was injured in a fall at the company’s department store on Glades Road and is seeking damages in excess of $75,000.
The lawsuit, Gladys Moran v. Macy’s Corporate Services, LLC, was filed in the Circuit Court of the Fifteenth Judicial Circuit in and for Palm Beach County, Florida, and is assigned Case No. 50-2025-CA-012750-XXXX-MB, Division AH. The complaint was electronically submitted to the Palm Beach County Clerk of Court on December 9, 2025.
According to the complaint, plaintiff Gladys Moran was shopping as a business invitee at the Macy’s store located at 5700 Glades Rd, Boca Raton, FL 33431, on or about December 20, 2024, when she allegedly fell after encountering a cable or cord left on the tile flooring in a customer walkway.
Moran alleges that Macy’s Corporate Services, LLC owned, managed, controlled, operated, and/or maintained the premises at the time and owed a duty to keep the store reasonably safe for customers. The complaint asserts that Macy’s breached that duty by:
- Allowing a cable or cord to remain on the floor where customers walk.
- Failing to warn shoppers of the alleged hazardous condition.
- Failing to use barricades, caution signage, or other markings around the obstruction.
- Failing to secure, remove, or correct the unsafe condition.
- Failing to establish or enforce policies and training to prevent such hazards.
The filing also alleges the dangerous condition existed for a length of time sufficient for Macy’s to have known about it through ordinary care, or that it occurred with such regularity that it was foreseeable. Moran further claims the store had actual notice of the condition and did not remedy it.
As a result of the fall, Moran states she suffered “significant and severe bodily injury” and alleges ongoing pain and suffering, disability, disfigurement, physical impairment, inconvenience, mental anguish, loss of capacity for the enjoyment of life, medical expenses, loss of earnings, and loss of earning capacity, as well as possible aggravation of a prior condition. The complaint states these damages are permanent or continuing.
Moran seeks damages “in excess of $75,000,” along with costs, interest, and other relief the court may deem appropriate. She has requested a jury trial.
The plaintiff is represented by Rubenstein Law, P.A., with attorney Justino Mirabelli listed on the filing.
These claims remain allegations only, and Macy’s Corporate Services, LLC has not been found liable. The defendant will have the opportunity to respond in court.
The original document, as filed with the Palm Beach County Clerk of Court, can be viewed here.
