BOCA RATON, FL — A Boca Raton private jet charter broker is facing a new civil lawsuit in Palm Beach County Circuit Court, filed by a Michigan traveler who alleges the company canceled both legs of a prepaid round trip charter and then kept more than $77,000 without returning it.
The case is Samara Furlong v. JetCharter.com, LLC, Case No. 50-2026-CA-008122-XXXA-MB, filed July 21, 2026 in the Fifteenth Judicial Circuit in and for Palm Beach County. Court records show the case was assigned to Circuit Civil Central, Division AI, and placed on the general track under a jury trial order signed by Judge G. Joseph Curley Jr. on July 22, 2026. A summons was issued to JetCharter.com, LLC the same day the complaint was filed.
The complaint identifies JetCharter.com, LLC as a Florida limited liability company with its principal place of business at 1825 NW Corporate Blvd. in Boca Raton, and describes the company as an air charter broker that arranges on demand private flights through third party FAA certificated carriers. Plaintiff Samara Furlong, formerly known as Samara Johnson, is described in the filing as a resident of Oakland County, Michigan. She is represented by Holly A. Rice of Varnum LLP in Naples.
According to the complaint, Furlong signed an agreement with the company on Nov. 10, 2025 for a round trip flight aboard a Hawker 800XP between Oakland County International Airport in Michigan and Santa Barbara Municipal Airport in California, departing Nov. 26 and returning Nov. 30, 2025, for two passengers. The lawsuit states the total contract price was $77,420.80 and that Furlong prepaid the full amount in advance.
The lawsuit alleges that on the morning of the scheduled departure, the company canceled the outbound leg, citing operational issues tied to aircraft malfunctions. The complaint further alleges the return leg was canceled for a different reason, claiming the company decided to end the business relationship after Furlong raised questions about the first cancellation. The filing alleges no substitute aircraft was arranged for either leg.
The complaint says that on the same day, the company's managing partner emailed Furlong's representatives stating it would "be refunding today's trip" and asked for wire instructions. Wire instructions were provided on or about Dec. 5, 2025, the lawsuit states. According to the filing, no refund had been paid as of the date the complaint was filed, despite what the complaint describes as repeated promises and a stated reliance on a U.S. Department of Transportation regulation as justification for holding the funds.
The lawsuit alleges Furlong booked replacement charter flights through a separate operator at a combined cost of $108,246.75, which the complaint says was $30,825.95 more than the original contract price.
The complaint brings three counts: breach of contract, unjust enrichment, and promissory estoppel. In plain terms, the plaintiff claims the company took payment and did not deliver the service, that it would be unfair to let it keep the money, and that she relied to her detriment on a promise to refund. The lawsuit seeks compensatory damages of no less than $108,246.75, restitution of $77,420.80, prejudgment and post judgment interest, and attorney's fees and costs under the agreement's prevailing party clause. A jury trial is demanded.
The filing reviewed by Boca Post does not include a response from the defendant.
Separately, court records show an unrelated 2026 case involving the same company reached judgment earlier this year. In Michael Pinkert v. JetCharter.com, LLC, Case No. 50-2026-CA-000803-XXXA-MB, filed Jan. 22, 2026 in the same circuit, a Broward County plaintiff alleged the company failed to provide a $49,972.40 round trip charter between Fort Lauderdale and Puerto Vallarta, Mexico. The docket shows a clerk's default was entered March 2, 2026, and that Judge Carolyn Bell entered a default final judgment on June 30, 2026 awarding the plaintiff $77,900.70. A clerk's default is entered when a defendant does not respond within the time the rules allow. The docket also shows a writ of garnishment was issued July 20, 2026 directed to JPMorgan Chase Bank, N.A. The two cases involve different plaintiffs, different flights, and different counsel.
Boca Post reviewed the complaint in Samara Furlong v. JetCharter.com, LLC, Case No. 50-2026-CA-008122-XXXA-MB, filed July 21, 2026 in the Fifteenth Judicial Circuit in and for Palm Beach County, along with the public docket in both cases.
The Furlong case is newly filed. A summons has been issued, no response from the defendant appears in the records reviewed, and no hearing date is listed on the docket. The allegations are claims made in a court filing and have not been proven in court.
Boca Post provides daily reporting on Contract & Business Disputes filed in Palm Beach County. Boca Post monitors civil filings submitted in Palm Beach County courts as part of its legal desk reporting. Readers can browse recent cases in our Boca Raton lawsuits coverage.
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