PALM BEACH COUNTY, FL — A former Comcast field sales representative has sued the cable company in Palm Beach County Circuit Court, alleging he was subjected to race-based harassment, assigned to dangerous sales territories, and fired in retaliation for reporting workplace misconduct, according to a complaint filed June 30.
The lawsuit, Jerome Jones v. Comcast Cable Communications Management, LLC, Case No. 502026CA007344XXXAMB, was filed in the Circuit Court of the 15th Judicial Circuit in and for Palm Beach County. Jones is represented by Peter M. Hoogerwoerd and Samuel G. Gonzalez of Remer, Georges-Pierre & Hoogerwoerd, PLLC, a Coral Gables law firm. Court records show the case has been assigned to Division AN.
The complaint brings 11 counts under the Florida Civil Rights Act, Title VII of the Civil Rights Act of 1964, and 42 U.S.C. Section 1981. The claims include race, color, and national origin discrimination, retaliation, and hostile work environment. Jones, who is Black, worked for Comcast in Palm Beach County selling Xfinity services door-to-door, the complaint states.
According to the filing, Jones began working for Comcast in April 2018 as a field sales representative and was terminated on or about November 20, 2025. The complaint describes him as a consistently high-performing sales representative who earned approximately $45,000 in commissions during one three-month stretch and received annual performance awards during his roughly seven years with the company.
The lawsuit alleges that two supervisors subjected Jones to discriminatory treatment throughout his employment. According to the complaint, the supervisors repeatedly referred to Jones by a nickname drawn from a character on the animated series South Park and referred to his work group by the same show's name. Jones alleges the remarks were degrading and contributed to a hostile work environment.
The complaint further alleges that in August 2025, after Jones attended a Green Market event wearing his company uniform and Bob Marley-themed socks, his supervisors exchanged text messages accusing him of being under the influence of drugs. The lawsuit alleges the messages were later shown to Jones and to another Black employee, and that the accusations were rooted in racial stereotypes.
Jones alleges Comcast assigned him and other Black employees to work in predominantly white neighborhoods that he considered more dangerous than territories assigned to white sales representatives. The complaint says one territory was approximately 98 percent white. According to the filing, Jones was threatened, chased by unleashed dogs, and, on one occasion, had a firearm pointed at him by a customer during his door-to-door work.
The complaint alleges Jones filed a formal Human Resources complaint in September 2025 raising concerns about discrimination, harassment, and unsafe working conditions. Shortly afterward, the lawsuit alleges, Comcast informed him he was under investigation over commissions he had earned. Jones alleges the company never interviewed him about the investigation.
According to the complaint, Jones was ultimately terminated over two cellular telephone orders he placed on his own account, which the filing says he was unaware violated company policy and corrected immediately once the issue was identified. Jones alleges that on the day of his firing, one supervisor acknowledged his sales orders were legitimate, yet the company proceeded with the termination. The lawsuit alleges white employees who committed more serious policy violations received multiple opportunities to correct their conduct.
Before filing the lawsuit, Jones filed a Charge of Discrimination with the Equal Employment Opportunity Commission that was dually filed with the Florida Commission on Human Relations, the complaint states. The filing says more than 180 days have passed since the charge was filed.
Jones is seeking damages in excess of $50,000, along with back pay, front pay or reinstatement, compensatory and punitive damages, attorney's fees, injunctive relief, and a jury trial, the lawsuit states.
The filing reviewed by Boca Post does not include a response from Comcast. The claims are allegations made in a civil complaint and have not been proven in court.
For local court coverage focused on civil complaints and legal disputes, readers can browse Boca Post’s continuing Palm Beach County Lawsuits reporting.
