WEST PALM BEACH, FL (Boca Post) (Copyright © 2025) — A West Palm Beach trucking company says it hauled loads for Amazon, did the work, and never got paid.

That’s the dispute at the center of a new lawsuit filed Dec. 17, 2025, in Palm Beach County Circuit Court. The case is ACE Truckline Inc. v. Amazon Logistics, Inc., and/or Amazon.com Services LLC, Case No. 502025CA013091XXXAMB, filed in the Fifteenth Judicial Circuit in and for Palm Beach County.

ACE Truckline Inc. operates out of Fernlea Drive, just south of downtown West Palm Beach. In the complaint, the company alleges it provided transportation services through Amazon’s Relay platform. Amazon accepted the loads. The work was completed. No argument there, according to the filing.

The problem, the lawsuit claims, came after.

ACE Truckline alleges Amazon generated remittance advices and internally marked the company’s invoices as paid. But the money never showed up. Not then. Not later.

Amazon, according to the complaint, later claimed the payment was sent to a Bank of America account. ACE Truckline says it has never had one. Never owned one. Never authorized one. The lawsuit says Bank of America confirmed that no such account existed in the company’s name.

Since Amazon requires verification before banking changes are approved, the complaint alleges, there should have been a record. ACE Truckline says there wasn’t. At least none that Amazon has produced.

Somewhere in the middle of all this, the complaint alleges the company’s Amazon Relay account was compromised. It was temporarily deactivated. Investigated. Then reinstated. Even after that, and after notice that payment had not been received, ACE Truckline claims Amazon still did not reissue the money.

Two years, roughly, according to the filing.

The lawsuit lays things out in counts, and it reads like it. Unjust enrichment. Negligence. Declaratory relief. Accounting. No frills.

Under unjust enrichment, ACE Truckline alleges it provided transportation services that benefited Amazon, and Amazon kept that benefit without paying for it. The negligence count alleges Amazon had a duty to safeguard carrier payments and failed to do so by not verifying banking information and not correcting a misdirected payment once it was known.

There’s also a request for declaratory relief. ACE Truckline is asking the court to rule on whether sending payment to an unauthorized account — without verified authorization — actually satisfies Amazon’s payment obligation. And then there’s the accounting count, which alleges Amazon controls all the payment routing and verification records and should be required to open them up.

ACE Truckline is seeking $63,348.47 in principal damages. On top of that, prejudgment interest at the statutory rate, accruing from Nov. 23, 2023, plus costs. The company has demanded a jury trial.

The complaint was signed by an authorized representative of ACE Truckline. It appears to have been filed without outside counsel. As of the filing date, the court docket shows no response or defenses from the Amazon entities.

All of this, for now, is allegation.

The original document, as filed with the Palm Beach County Clerk of Court, can be viewed here.

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