Recently in July 22 of the year 2025 it was reported that there is a surge in bank phone scams according to detectives from the Broward Sheriffs Office who are cautioning residents to stay alert and cautious about incidents happening more frequently now. The detectives advise residents to consider before answering any suspicious calls or requests from unknown sources as it has been noted that scammers pretending to be bank employees have been targeting individuals and deceiving them into giving away money through fraudulent means. Moreover in the Pompano Beach District of BSO investigators have received complaints from residents who fell victim to these scams resulting in substantial financial losses, with one unfortunate case where a victim was misled into withdrawing a significant amount of $15k in cash. A couple faced a situation where they were asked to put their debit cards in an envelope and hand them to someone pretending to be from their banks fraud department. Resulting in scammers making charges exceeding $9 000 on their Visa cards combined. Here’s how the scheme operates. Fraudsters contact individuals posing as bank fraud department representatives and alert them about apparent suspicious transactions, on their account that might suggest fraudulent activities taking place. The criminal then informs the target that to safeguard their assets effectively; they must. Withdraw money from their account or promptly surrender their debit card and PIN number right away. Once the funds are withdrawn and the victim is prepared to hand over their card and PIN number as instructed by the scammer; the victim is directed to place either the cash or card into an envelope positioned in the backseat of a prearranged Uber vehicle by the scammer. Additionally advised not to engage with the Uber driver during this process. The Better Business Bureau is cautioning the public about a scam alert! Here are a few key pointers to keep in mind; If you get a phone call from someone claiming to be from your bank and mentioning suspicions of fraud with your account or potential debit card cloning issues; it’s best to end the call away and reach out to your bank directly using the number provided in your bank statement or their official website instead of sharing personal details like PIN numbers or financial information, with unknown callers. Financial institutions do not request you to transfer money from your bank account and deposit it into an Uber account or hand over your debit card and PIN to a ride share driver. If you reside in a BSO covered area. Suspect being targeted in a similar scam situation, like this one described above reach out to BSOs non emergency hotline at 954 764. HELP (4357). Be vigilant as scammers are constantly seeking opportunities to swindle individuals out of their money.
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